TOTEM Times:
TOTEM News
5 years Transforming Customers into Believers
Five years ago, Andy Stalman published “TOTEM: Transforming Customers into Believers” with certainty and hope. Why It Matters The certainty that brands could no longer remain disconnected from people. And the hope that there was still time to build something more human, more true, more transcendent. This May, “TOTEM: Transforming Customers into Believers” turns five. […]
The future isn’t coming. It’s already here, and it didn’t even knock
Let’s talk about “brands of the future” — a.k.a. the inevitable marketing apocalypse wearing smart glasses. Why It Matters Here’s a few sparkly concepts to warm your little innovation-starved brain: 1. Sentient Brands Not in the “Skynet but for oat milk” way (yet), but brands that adapt in real time to your mood, voice, biometrics, […]
Powering Purpose
First, it was a black screen. Then, an awkward silence. And then, the question no one knew how to answer: “Now what do we do?” Why It Matters When everything we took for granted disappears, there’s no choice but to return to the basics. Yesterday, Spain and Portugal experienced that firsthand. A power outage left […]
A tribute and a celebration to writing and reading
This isn’t just another post. It’s a tribute to true authors—those who think, those who feel, those who create concepts that change. Why It Matters Today is one of our favorite days of the year 📚 April 23 | Book Day Today we don’t just celebrate those who write. We celebrate those who think with […]
Every city is a brand
🧭 What is a city brand? A city brand is not a logo or a slogan. It is the emotional, narrative, and symbolic system that allows a city to: know who it is, decide who it wants to be, and project that coherently to the world. 📍City branding in the era of global competition 📍City […]
The first in so many things
The first Jesuit. The first Latin American. The first in more than 1,200 years not to come from Europe. Why It Matters The Pope “from the end of the world,” as he introduced himself. And yet, one of the most relatable we can remember. He didn’t make power a pedestal, but a platform to say […]
The Twelve Totemic Behaviors
How a TOTEM Brand Lives in the Day-to-Day Why It Matters 1. Begin With Belief, Not Brief. Start all work by anchoring in purpose, not performance. Ask: What do we believe? before you ask: What should we post? 2. Protect the Center. Do not drift. Say no to what is profitable but misaligned. The soul […]
The internet didn’t change who we are. It changed how we do it.
Before, we said “hook up.” Now, we match. Before, we searched. Now, we Google. Before, we texted. Now, we WhatsApped. Before, we said “I’ll see you at the bar.” Now, it’s “I’ll stalk you on Instagram.” Before, we knew what to think. Now, we’re unsure what to believe. Before, brands spoke. Now… if they don’t […]
Who you gonna call?
In a world marked by uncertainty, trade wars, and a complex global disorder, the strength of your brand is more crucial than ever. In this environment, branding isn’t a luxury—it’s a strategic imperative. Why It Matters When the world economy’s spinning out of control and the market’s gone completely mad, who you gonna call? TOTEM […]
8Hugs for the 8th
Today is the 8th. And like every 8th, at TOTEM Branding we remember the power of the hashtag #8hugs of 6 seconds. And it’s not just a number. It’s an act as simple as it is profound. Why It Matters A genuine hug reminds us that we belong, that someone is there, that we are […]
